TERMS AND CONDITIONS

Please read these Terms and Conditions ("Terms") carefully before using our website ("Site") operated by Serenova Wellness ("Company," "we," "us," or "our"). 

These Terms, the Privacy Policy, and Disclaimers govern your access to and use of the Site. By accessing or using the Site, you agree to be bound by these Terms, the Privacy Policy, and Disclaimers. Please review each for further information. If you do not agree with any part of these Terms, you may not access or use the Site.

I. Site Use

A. Eligibility

You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you meet the eligibility requirements and that all information you provide is accurate and complete. Children under the age of 13 are prohibited from using this Site.

B. License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site, including all products and services, for personal, non-commercial purposes. You may not modify, distribute, transmit, reproduce, or create derivative works from any part of the Site without our prior written consent. This paragraph also applies to our digital products. You agree to being held responsible for any and all violations of these Terms.

C. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

1. Violating any applicable laws, regulations, or third-party rights;

2. Interfering with the operation of the Site or the servers hosting the Site;

3. Gaining unauthorized access to any portion of the Site or any other systems or networks connected to the Site;

4. Posting or transmitting any unlawful, harmful, defamatory, obscene, or otherwise objectionable content;

5. Collecting or storing personal information of other users without their consent;

6. Engaging in any activity that could compromise the security or integrity of the Site or interfere with its proper functioning.

II. Intellectual Property

A. Ownership

The Site and its contents, including but not limited to text, graphics, logos, images, videos, and software, are owned or licensed by the Company and are protected by intellectual property laws. You acknowledge that the Company retains all rights, title, and interest in the Site and its contents.

You agree that this Site is authorized to reproduce, in its entirety or in part, any content you provide to us, for a legitimate business purpose.

B. Restrictions

You may not use, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed on the Site.

You agree to abide by all intellectual property laws and will be liable for any violation of thereof.

III. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR AVAILABILITY OF THE SITE OR ITS CONTENTS. YOUR USE OF THE SITE IS AT YOUR OWN RISK.

IV. Limitation of Liability & Refund Policy

The Site and its agents shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Site, or otherwise arising out of the use of the Site. If you are dissatisfied with any portion of the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue using the Site.

You expressly waive any and all legal claims you may now have, or may have in the future, including the right to bring a class action as a member or a representative of a class. In no event shall our aggregate liability exceed the amount paid by you, if any, for accessing the Site.

The prevailing Party shall be entitled to any reasonable legal fees, including, but not limited to attorneys’ fees and court costs.

All sales made on this Site are final. We do not offer refunds or exchanges for any reason. You agree not to initiate a chargeback on any debit card, credit card, or other purchasing method for any product and/or service.

By purchasing any product or Service on the Site, you agree to these Terms. Please make sure that you carefully review all information related to a product and/or service before making your purchase.

We make every effort to ensure that our products and services are of the highest quality and meet your expectations. However, we cannot guarantee that every user will have the same experience with our products and services, as individual results may vary.

If you experience technical issues or difficulties accessing your product and/or service, please contact our customer support team for assistance. We will make every effort to resolve any issues or concerns you may have.

We reserve the right to modify or discontinue a product or service at any time without notice. 

V. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Site or any violation of these Terms.

VI. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by the Company. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. Your interactions with such third parties are solely between you and said third parties, and any terms and conditions governing said third-party websites or services will apply.

The utilization of third-party websites or resources by you is undertaken at your own risk, and we hereby disclaim any liability for any damages that may arise as a consequence of such usage.

VII. Modifications to the Terms

We reserve the right to modify or replace any part of these Terms at any time without prior notice. By continuing to use the Site after any modifications, you agree to be bound by the updated Terms. It is your responsibility to review these Terms periodically for any changes.

VIII. Termination

We may terminate or suspend your access to the Site without prior notice or liability for any reason, including, but not limited to, a breach of these Terms. Upon termination, your right to access and use the Site will immediately cease.

IX. Governing Law and Jurisdiction

The Parties to this Agreement shall first attempt to settle any dispute through good-faith negotiation. If the dispute cannot be settled between the Parties via negotiation, either party shall initiate mediation in the Florida.

This Agreement will be interpreted based on the laws of the State of Florida, without regard to the conflict of law provisions of such state. 

The Parties agree the dispute may ultimately be resolved in a court of competent jurisdiction in the State of Florida. The prevailing Party shall be entitled to any reasonable legal fees, including, but not limited to attorneys’ fees and court costs.

X. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

XI. No Waiver

No waiver of or failure to act upon any of the provisions of this Agreement or any right or remedy arising under this Agreement shall be deemed or shall constitute a waiver of any other provisions, rights, or remedies.

XII. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Site and supersede all prior or contemporaneous agreements, understandings, and representations.

XIII. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us using the following information:

Serenova Wellness

900 Plymouth Sorrento Rd, Unit 651

Plymouth, FL 32768

Merissa @ serenovawellness.com

Thank you for reading and agreeing to our Terms and Conditions. By using our Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Last updated: 8/2/2023